Shipping & Return

Shipping

• The listed price includes international shipping.
• Orders for in-stock keyboards will be shipped within 3 business days after payment.
• Custom orders may require additional time (usually 7–10 business days) due to sourcing of specific materials.
• All keyboards are shipped from Mainland China.
• Delivery time typically falls within 20 days, depending on the destination and carrier efficiency.

Customs Duties

• Customs duties, VAT, or import taxes (if any) are the responsibility of the buyer.
• Please check your local customs regulations before placing an order.

Returns

• Due to the very high cost of international logistics, we currently do not accept returns.
• In most cases, the cost of sending it back and forth can be almost as much as a new keyboard.

Refunds

• If the shipment is lost or damaged in transit, we will send you a brand-new replacement at no extra cost.
• If you prefer not to receive a replacement, you may request a full refund instead.